The Medicare Store
…Medicare Store locations and talk to a Medicare Professional in Las Vegas today. LAS VEGAS LOCATION Clicking this button takes you away from SeniorCarePlus.com Speak to a Las Vegas Representative…
Statement of Nondiscrimination
…of Health and Human Services, Office for Civil Rights, electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf , or by mail or phone at: U.S. Department…
Current Member Frequently Asked Questions
…office in Reno and Las Vegas. You can also mail appeals to your local office. Chapter 9 of your Evidence of Coverage goes over this process in detail. Who should…
Prospective Member Frequently Asked Questions
…Care Plus currently has local offices in Reno, Carson City, and Las Vegas to better serve you. *Based on Centers for Medicare and Medicaid Services Plan enrollment report September 2019….
Referral Process
…specialist’s office receives the referral, they will review it and may call you to schedule the appointment. If you have not heard from the specialist office to schedule the appointment…
About Us
…HMO/PPO Medicare Advantage Plan operated by Hometown Health, which is a part of Renown Health. Find health insurance careers at our locations in Reno and Las Vegas, Nevada. View Careers…
Careers with Senior Care Plus
…a part of Renown Health. Find health insurance careers at our locations in Reno and Las Vegas, Nevada. Note: By clicking the link below you will be taken to an…
Annual Wellness Visit
…that you take, including over-the-counter Tylenol, ibuprofen and aspirin. If you have records that may have to be requested from another provider such as your gastroenterologist, surgeon or OB/GYN, you…
Your Membership Card
…Day Surgery co-payment. Hospital Copay: Inpatient hospitalization co-payment. UC/ER Copay: Urgent Care Center/Emergency Room co-payment. (Benefit limit may apply.) Office Copay: Medical office visit co-payment (payable to your Primary Care…
Reporting to Government Entities
…MEDIC) State of Nevada Division of Insurance Commissioner Identity Theft Hotline Nevada Office for Consumer Health Assistance (OCHA) Office for Civil Rights (OCR) Office of Inspector General (OIG) Report a…
Health Benefits Associates
…you. Call Health Benefits Associates today or visit their office in Reno or Carson City. 775-828-0001 Reno Office Carson City Office MEDICARE EXPERTISE AT HEALTH BENEFITS ASSOCIATES Clicking this button…
Member Rights & Responsibilities
…of Health and Human Services’ Office for Civil Rights: Discrimination Resources 1-800-368-1019 TTY 1-800-537-7697 or your local Office for Civil Rights. Disabilities If you have a complaint, such as a…
Precertifications
…or x-ray Pain-management services, including trigger-point injections Office visits to specialists – excluding chiropractic and in-office procedures Some medications also require authorization. Please refer to the formulary for information on…
Notice of Privacy Practices
…maintain electronically through the use of a variety of technical tools. We have also established a Privacy Office, which has overall responsibility for developing, educating company personnel about, and overseeing…
Make a Payment
…Credit Card Payment Senior Care Plus members can setup recurring credit card payments securely over the phone by calling 775-982-3112 or coming into our office. Please note if you setup…
Definitions
…services to you. As explained in this booklet, most services you get from non-plan providers are not covered by our Plan or Original Medicare. Office Visit – A visit for…
Important Notice NationsBenefits
…the FTC or one of the national credit reporting agencies listed above. You may contact the Federal Trade Commission (FTC) and State Attorneys General Offices If you believe you are…
Pharamcy FAQ
…1-855-427-4682 and ask how you can have your prescriptions delivered right to your home or doctor’s office. Where can I find information regarding which medications have coverage requirements (step therapy,…
COVID-19
…Hometown Health’s Chief Medical Officer, about some common questions related to the COVID-19 vaccine. Our parent company, Renown Health, is proud to have administered more than 80,000 dose one and…
Getting Care During a Disaster
Getting Care During a Disaster How Senior Care Plus Can Assist During Emergencies 775-982-3112 Hometown Health Office Hours: Monday – Friday, 8:00 am – 5:00 pm 10315 Professional Circle, Reno,…
Member Privacy Rights
…authorized personnel and we protect information we maintain electronically through the use of a variety of technical tools. We have also established a Privacy Office, which has overall responsibility for…
Extra Help
…if you qualify by calling: 1-800-MEDICARE (TTY users call 877-486-2048 (24 hours a day/7 days a week); or call your State Medicaid Office; or the Social Security Administration at 1-800-772-1213…
Events
Senior Care Plus Events & Classes Senior Care Plus Events & Classes Benefits Meetings See the schedule and RSVP below Benefit Meetings at the Senior Care Plus office in south…
10315 Professional Circle
Our Location South Reno Office Located in South Reno, Senior Care Plus is an HMO/PPO Medicare Advantage Plan with a Medicare contract operated by Hometown Health. Members and interested parties…
Comprehensive Health Assessment
…a customized care plan just for you. Can’t make it to the doctor’s office? Transportation and in-home assessment options are available. Call today and learn more. Call today Comprehensive Health…
Request Information
Request Information Contact an Enrollment Specialist Senior Care Plus Enrollment Specialists in Northern Nevada can be reached at 775-982-3158 or toll-free at 888-775-7003. You can also stop by our office…
Accessing Care
…doctor’s office, but because of the time of day or because of your physician’s advice, is obtained at an Urgent Care Center. Virtual Options TeleHealth Access Renown Health virtual visits…
Request Information
Request Information Contact an Enrollment Specialist Senior Care Plus Enrollment Specialists in Northern Nevada can be reached at 775-982-3158 or toll-free at 888-775-7003. You can also stop by our office…
Fall Free
…Derek Beenfeldt Talks Fall Prevention Take a couple of minutes to watch this short video from Dr. Derek Beenfeldt, the Chief Medical Officer at Senior Care Plus. In it, he…
Changing Your Primary Care Physician
…card and present the correct membership card to your new Primary Care Physician. We suggest that you contact your former Primary Care Physician’s office and ask them to transfer your…